Browse Blog Posts In Category “Community”

OpenDNS Measures Customer Success With C.A.R.E.

I recently attended a chief customer officer summit where I had the distinct pleasure of speaking with many of my peers about the changing landscape around customer success. I enjoyed the collaborative nature of the event and was…

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Growing Interest in Bro Helps Security Professionals Watch over Their Networks

Having sufficient insight about events in your network can help first responders prioritize threats and respond correctly, saving time and personnel resources—always in short supply, especially for smaller shops. One of the…

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WHOIS: Justin Slaten, Netflix Enterprise Technology Guru

WHOIS is our new monthly feature spotlighting a security professional doing new and innovative work in the industry. For our inaugural post, we spoke with Justin Slaten, Netflix’s Enterprise Technology guru. …

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The Final Countdown—Help Get Net Neutrality over the Finish Line

For years, David Ulevitch, OpenDNS Founder and CEO, has been an outspoken advocate for Internet freedom, and continuously has supported the battle for net neutrality. “Net neutrality is a cause that myself and OpenDNS as a…

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Maximize Your Investment With All of the Benefits of OpenDNS

An increasing number of our customers are starting to fully understand and benefit from OpenDNS’s proactive protection capabilities. As the leader of our customer success organization, my goal is to ensure that our customers are…

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1000 Hackers and Counting—Celebrating One Year of OpenLate

“How does it feel knowing OpenLate SF just surpassed 1,000 people?” “Well, it feels 10 times better than 100.” In typically understated and clinical engineer fashion, Philip Thomas, founder of OpenLate, shared his…

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Sony Reveals An Even Bigger Attack on the Internet...This Time, the MPAA is Behind It

The Interview is out now in theaters and streaming on YouTube (and elsewhere). There have now been a cross-section of experts in entertainment, celebrity lifestyle, foreign policy, and Internet security that have all weighed-in…

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Customer Success Update: Our First Customer Advisory Board Meeting

Last week, we brought together a dozen senior security executives from some of our most strategic customers for our inaugural customer advisory board (CAB) meeting. The purpose of this meeting was to gather thought leaders across…

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Five Questions: Your Top Support Requests...Answered!

Hi, I’m Alexander Harrison, a customer support representative here at OpenDNS. My job is to ensure that all of your questions and challenges are met with the answers needed to get OpenDNS working for you. In this blog post,…

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Getting to Know Our Customers — Observations From the Road

For the past few weeks, much of my time has been spent working (securely!) from airports, hotels, and customers’ conference rooms across the country. Despite a few customary travel challenges, my weeks spent on the road have…

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