When I reflect on the nearly six years since I launched OpenDNS, I’m proud of many of our milestones and accomplishments. I’m proud of developing innovative ways to use the DNS to disengage malware and botnets. I’m proud of building the first anti-phishing clearinghouse, PhishTank, which today powers anti-phishing protection in your favorite browsers and services. I’m proud of providing the first-ever safer, faster, more reliable alternative to the DNS service that people, businesses and schools tolerate from their ISPs. But most of all, I’m proud to employ world-class engineers, researchers, marketers and people specializing in other business disciplines and am firmly committed to keeping them happy.

Two weeks ago, OpenDNS moved to a brand new office in beautiful San Francisco. Every inch of the space was designed with our passionate team in mind. Everywhere you look there’s space for open, collaborative conversations about how to use the DNS to make the Internet safer and overall better. There’s gorgeous, natural light pouring in through the windows, which, during baseball season, also let in the sounds of the SF Giant’s earning a spot at the World Series. We have sitting desks, standing desks, booths, conference rooms, lounges, kitchen’s and more. It’s a wonderful space.

We thought hard about where people should sit, and ultimately decided that while different departments sit together in their relative areas, often the most smart and innovative ideas are born out of cross-functional conversations. A PR person chatting up an HR person, or a customer support person and a sales person talking about how to improve our service. That’s why the office is peppered with areas for these conversations to happen.

Since 2007 we’ve been growing almost entirely out of the revenue generated by our operating activities. This is an important thing to note for us because we believe building a sustainable business is important to our long-term success. Unlike many other technology companies, we’ve grown the old-fashioned way: only spending the hard-earned money we have in the bank. As we quickly approach our 100th employee, we take pride in knowing that we’ve reached this milestone by having great people building great products our customers love.

Our San Francisco office isn’t the only exciting new space to report. I’m also proud to announce OpenDNS Vancouver, recently opened. We’re hiring in all areas of the company at both offices. If you think you have what it takes to be a part of our winning team we’d love to meet you.

All of this growth and sustainability is fantastic, but even more important is how you, our users, fit in. Not only do you all have an invite to stop by 145 Bluxome Street and say hello, you also have a desk here (with advance notice). The single most critical factor contributing to our success — and consequentially our ability to make the Internet safer, faster, smarter and more reliable for tens of millions of people around the world — is your support and contributions. You’ve shaped every single feature we’ve developed and delivered over the six years we’ve been in business. Through IdeaBank, your comments here on this blog, emails to me at david @ opendns (dot) com and feedback on Twitter and even Facebook, you’ve been helping steer this ship.

Keep it up. Tell us what you want. This is your OpenDNS.

  • You guys should totally hire me to make the office even more awesome!

  • Brian

    What a great space! I wish I lived on the West Coast (DC here) and could come take a tour and work with you!

    Congratulations and keep up the excellent work!

    PS — if you ever need a tour guide or any assistance in the DC area, please let me know!

  • Damn! Love the exposed CAT6 in the tubing. It screams “we’re a tech company and we want to show it!”

    Also like the bar area. I think that would be my most productive area ; )

  • positivecontributor

    It looks nice enough, especially the cosy work area with just the few women in a corner spot, and your posh cocktail lounge/club bar. But what about the introverts? I love being with people, love to help and exchange ideas and warm fuzzies. Just not all day long, in a big echoing space with 100 other people and no way to avoid their gaze. After 8 or 10 hours of that, I’d go home, collapse and weep tears of strung-out agony. You MUST give people a chance to enjoy some privacy while they work so that people like me can [and we will!] emerge to properly make use of and enjoy those creative cross-fertilisation spaces you mention.

    You should put a few tall screens in your work space, like the ones you have in your social/cafe space to let people work without other people’s gaze trajectories drilling them in the face or the side of the head. It’s not that we introverts feel we’re being scrutinised every second; it’s just that we DO need to prevent those glancing blows, and enjoy some still space in which to really concentrate our minds.

    Please take this seriously. There’s a huge stigma on shyness and introversion [which often go hand in hand], and it makes me angry that so many workplaces ignore the very real needs of so many people who dare not speak their hearts. If you took an anonymous poll among your workers, you’d find that either you get a very new and different view of your worker profiles, or you’ve been discriminating, perhaps unwittingly.

    You never know; cater to that silent minority and you just might find productivity goes up!

    Congratulations on your business’s health and your happiness. Long may it continue.

  • Congratulations! Nice crib! By the way, were can I get one of those nice hoodies?

    Greetings from Potsdam, Germany!

  • John M

    Congratulations, Dave, as you move to new digs and as you near 100 employees. As a fellow entrepreneur, I know how hard is is to just plain “make it”, and you’ve done things in fine style.

    BTW, on the topic of “…the old-fashioned way: only spending the hard-earned money we have in the bank”,could you possibly stop in at the White House next time you’re in DC and give our president a few tips?

  • Ron

    Great work space, now you won’t want to go home. :-/ You guys deserve it so keep up the good work.

  • George E.

    Sounds like history is repeating itself. Harkens me back to the .com bubble days of 1999. But what’s with San Francisco? Would seem like having offices in more cost-effective cities would make more fiduciary-sense, and embracing telecommuting more. Doing both would negate the need for so much over-priced real estate.

  • How much notice would you need before I can stop by and use a desk? Would a call in the morning suffice for an afternoon drop in?

  • Curtis P

    Great space and great product! I’m proud of the fact that OpenDNS is based in my home city. I work constantly with MACS and make sure that my (mostly less than tech savvy) clients have OpenDNS installed on their computers. It’s a very simple but elegant solution that works quietly in the background.

    Well done!

  • I am a small business owner and use openDNS at my internet cafe and at home.

    Thank you OpenDNS for providing such an application service and Congratulations on moving to a new office.

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