One of my favorite movies is Amadeus, the fictional biography of composer Wolfgang Amadeus Mozart. (Metacritic, IMDb)

In the film, Mozart’s patron, the Emperor, comments on one of Mozart’s new pieces:

Your work is ingenious. It’s quality work. But there are simply too many notes, that’s all. Just cut a few and it will be perfect. [emphasis added; source: IMDb]

In the context of the film, this appeal for brevity is patently ridiculous. The emperor has a tin ear for music.

However, Seth Godin, while getting support for his MacBook Pro, reminds us that sometimes fewer words are better:

If you’re not sure what to say, say nothing.

Why do I bring this up?

Because I’ve been writing instructions for how to change your DNS settings, with different pages based on your situation (see Get Started), and I’m trying to limit myself to necessary words and steps, without skipping anything that matters.

Please let me know if there are too many words…or not enough.

  • Well, in my case I thought there were enough words, but it turns out there are not enough.


    Okay, here’s the deal. When I switch my LinkSys router to OpenDNS I lose my network connection! Yes, I’m serious. The “status” page of the router shows straight zeros for IP address, subnet mask, and default gateway. I’ve tried power-cycling the router and my cable modem, but as long as the OpenDNS addresses are there I have no connectivity. But if I zero-out the manual DNS entries and pwer-cycle the cable modem I regain connectivity.

    My ISP is Ygnition Networks, the only cable option at my apartment complex.

    So, any chance you have any words that might address this situation?



  • Andy, that’s not fun, good or anything we’ve heard about before. I’ll contact you privately to learn more. I hope to post here again with whatever we learn.

    Thanks for choosing OpenDNS.


  • Well, it’s still happening. I did some further research and found my cable modem’s internal web server address, so I could monitor its status. The cable modem isn’t losing it’s connection to the network — it’s my router that’s getting confused. Maybe it has a problem of some sort.

    Well, in any event, I decided to simply bypass this problem. I reconfigured my PC to use OpenDNS directly, and all seems to be going well. I’ll do the same with my laptop. With the exception of my Tivo, that’s all I currently have on my network. And when I have some more time I’ll see if my router needs a firmware upgrade or something.