News & Notes from the OpenDNS team

'OpenDNS at Work' Posts

Webinar: all about OpenDNS Enterprise (in 30 mins)

by Allison Rhodes on Oct 12th, 2009

A month ago we gave you a sneak peek at the newest members of the OpenDNS family – OpenDNS Deluxe and OpenDNS Enterprise. Feedback since then has been phenomenal and so many of you are interested in the new, more feature-rich services.

We’re hosting a webinar next week on Wednesday, October 21 at 10 am PST to give you all of the details about what the new services will include. OpenDNS Founder David Ulevitch will host with a special guest from Nvidia, one of the first companies to deploy OpenDNS Enterprise. In the webinar we’ll:

  • Go feature-by-feature over the new services.
  • Give you a snapshot of the main differences between the new services and the free service you use and love today.

We know you’re busy, so like all of our webinars, we’ll keep this one to just 30 minutes.

Sign up here.

2 Comments | Filed in Enterprise, webinars, OpenDNS at Work, General

Introducing OpenDNS Deluxe and OpenDNS Enterprise

by David Ulevitch, Founder on Sep 14th, 2009

Today is a big day for OpenDNS. I’m thrilled to tell you we’ve listened to your feedback and are giving you what you want: two new versions of OpenDNS designed to meet the unique needs of professional users and businesses of all sizes.

OpenDNS has had tremendous success in our quest to improve the Internet since we launched the service three years ago — To make it safer, faster, smarter and more reliable. Our users come from all over the world and reflect a diverse set of people. Our users have homes with children, they’re some of the country’s largest school districts - Baltimore and Detroit public school systems to name a few - and they’re businesses of all sizes, from mom and pop shops to some of the world’s most trusted, global brands.

On the consumer front, we are seeing more and more users start using our service through our fantastic partners like NETGEAR and we’ve also just released a new OpenDNS Dynamic Updater client to help make it easier to ensure you are using OpenDNS at all times.

But there are some features that businesses need that aren’t included in the classic version of OpenDNS you are using today. And that’s where OpenDNS Deluxe and OpenDNS Enterprise come in. The new services have features that are tailored for both a savvier “prosumer” customer as well as larger businesses. They include a wide variety of customizations and new features that help us better integrate into more complex networks and organizations. And, they come with one of our most requested “features,” the option to easily remove the advertisements (and wildcard NXDOMAIN) from the OpenDNS experience. An option that fits in with our goal of providing people the best DNS experience possible, however they choose to configure and experience it.

Here at OpenDNS headquarters in San Francisco the entire engineering team is working in some capacity on making these services great, while working on making our classic service even better. In fact, we’ve built out even more infrastructure and more capacity, something that will benefit everyone using OpenDNS as a whole.

Today, we have 25 customers currently using our new services in Early Access, and the services will be Generally Available to anyone later this year.

I personally invite anyone who’s interested in the new service to apply for Early Access by filling out a form we’ve put online here.

Feedback welcomed in the comments, as always.

27 Comments | Filed in Enterprise, OpenDNS at Work, Announcements, General

A few months ago we told you about a major milestone for the Domain Tagging system and the OpenDNS community - an impressive 5 million unique domains submitted into the system. And today I’m excited to tell you about another milestone. We officially now have 1 million domains verified in the system. That means they’ve been submitted, tagged, voted on and confirmed. (This is in addition to the millions of domains in the seven Adult categories from our friends at St. Bernard Software.)

When we introduced you to the Domain Tagging system, which powers our Web content filtering service, we explained it was better than any other filtering system for three reasons:

1. It’s more comprehensive. The system has more than 50,000 people submitting and voting on sites. This is in stark contrast to a mere handful of people employed for this job by security companies offering Web content filtering.

2. It’s faster-moving. New Web sites and changes to existing Web sites are constantly being published to the Internet. Other Web content filtering systems update only once nightly, or even less frequently, and therefore fail to catch and categorize everything right away. The OpenDNS community is always adding and tagging sites, so you benefit from real-time updates.

3. It’s free to use. No longer are you forced to pay top dollar to keep your network safe and secure.

I talk to you, our customers and our community, every day and hear how much you value a Web content filtering system that works reliably and keeps the people on your network safe online. Whether it’s businesses, school districts, Managed Service Providers (MSPs), hospitals or households, everyone appreciates the service our community powers and OpenDNS provides.

In the coming months, we’ll be working be working on improvements to the Domain Tagging System that encourage more voting. Perhaps even some prizes for the most active and accurate voters… But in honor of this milestone, take a few minutes today and vote on some domains. :)

No Comments | Filed in Security, Community, OpenDNS at school, Milestones, OpenDNS at Work, General

March Madness - bandwidth hog (again)?

by Allison Rhodes on Mar 12th, 2009

Last year CBS live streamed 63 games of the March Madness college basketball tournament for the first time. Since the games happened mid-day on weekdays, basketball fans across the U.S. watched them at work - a headache both for network admins working hard to keep their networks zipping along, and for management accountable for lost productivity. (A study referenced in this article estimates $1.2 Billion in lost productivity is caused by the tourney.)

This year will no doubt be more of the same. When the 2009 tournament starts one week from today, more than 7 million people are expected to tune in, eating your bandwidth and slowing your network down. The good news is you can easily block the sites that live stream the games with OpenDNS. Then, if you so choose, unblock them when the tournament’s over.

Just log into your account, and go the Settings tab. On the Content Filtering page, scroll down to the bottom and add http://mmod.ncaa.com to your “always block” list.

19 Comments | Filed in Domain Blocking, OpenDNS at Work, General

Getting started gets even easier

by Allison Rhodes on Nov 3rd, 2008

Now that Halloween is over, we embark on the two month journey through the American holiday season. I love the holidays; it’s all togetherness and helping others and giving thanks from here.

In that spirit, I got to thinking about all the ways we’ve been working to make OpenDNS easier for you and yours to use. OpenDNS is really a service every network should be running, regardless of how large or small your network is. So this goodiebag of helpful tools has something for everyone — from households to schools to large, global enterprises. We’ll keep thinking up more ways to make OpenDNS better, but as always, if you have suggestions I encourage you to submit them at Idea Bank, post to the Forums or email me directly at allison at opendns dot com.

1. A brand new video tutorial. This is a biggie, and something we’ve wanted to do for a long time. OpenDNS is not always the easiest thing to explain. All Internet users relate to the frustration of unreliable Internet and slow page-load times, and see the value of free Web content filtering. When we say OpenDNS is a service that’ll make your Internet safer, faster, smarter and more reliable, free, everyone wants it. But the setting up part — the finding your DNS settings and swapping your ISP’s IP addresses for OpenDNS’s — sometimes presents a challenge. The video tutorial walks you through the entire process in under 5 minutes.

2. Schedule a Demo // Request References services. This one is not new, necessarily, but since we’ve never really called your attention to it, I figured now’s as good a time as any. The Schedule a Demo and Request References were really designed with larger organizations in mind. We’ve learned that when you guys make a decision about using a new technology on your network, there are often lots of different folks involved in the decision making process. Sometimes there’s even paperwork that needs to be filled out, and calls that need to be made to existing, happy users of the service in question. Scheduling a demo couldn’t be easier. Just tell us a bit about you and your organization to prepare the OpenDNS rep who’ll do the demoing. Invite coworkers and get all of your questions answered on one snappy call. Same thing for requesting references. We’ll match you with an organization that’s similiar to yours. Have you seen how many happy customers we have?

3. Expanded router selection. We’re always working to keep our selection of routers in the instructions updated, but recently we went big and added several. Today we offer instructions for 16 different router manufacturers from the well-known Linksys, NETGEAR and D-Links to some more rare models. The goal is to have every router represented, to make it as easy as possible for everyone to set up OpenDNS, so look for us to continue adding to our gallery.

Happy holidays, everyone.

12 Comments | Filed in OpenDNS at Work, OpenDNS at school, Holidays, Routers, Instructions, General

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