News & Notes from the OpenDNS team

'Accounts' Posts

Stats are back; and we're blocking Conficker

by David Ulevitch, Founder on Feb 9th, 2009

Today we made two announcements, each very significant to all OpenDNS users. Here’s an overview to get everyone up to speed on what OpenDNS has cooked up.

The first announcement is about the comeback - and improvement - of the much-loved and anticipated Stats System. Stats are invaluable to network administrators: they give you insight into what’s happening on your network coupled with the tools to do something about it. The old system, which was overloaded and barely processing our nearly 9 billions DNS queries per day, was down for awhile as we made improvements. Sometimes you have to take a step back in order to take three steps forward. Thanks to everyone for your patience as we got it back up and running. I hope you’ll find it was worth the wait.

New functionality in the Stats System includes the comeback of the Top Domains report. This feature gives you a list of the top Web sites visited from your network and affords you unique insight into where your resources are being consumed, and which inappropriate or unsafe websites people are seeing. Top Domains now integrates directly with our Web content filtering system. This means you can look at Top Domains, see something you want blocked and block either the site or the category it fits into with a single click. (Example: Facebook.com is one of your Top Domains. Without leaving that screen you can block with Facebook.com or “Social Networks.”) Check out this screencast, narrated by the engineer who built it, Richard Crowley, to see the new system in action.

The second announcement is significant to all OpenDNS users as well as the entire Internet community. Today we’ve rolled out a way for you to see if Conficker is living on your network. The Conficker worm, also called Downadup and Kido, is massive. Some estimates of how many PCs are compromised are as high as 10 million. What’s interesting about this particular virus is that it uses the Domain Name System in a unique way: Conficker contains an algorithm that checks 250 new domains per day for instructions on what it should do. This puts us in a unique position to keep you safe since we’re in the unique position of providing insight and intelligence into your DNS service. We’ve teamed with Kaspersky Lab to identify those 250 daily domains, and stop resolving them. This means if you’re using OpenDNS, Conficker will do your network no damage. Yet another reason for your friends and colleagues to make the switch. While OpenDNS represents just a tiny drop in the sea of the Internet users today, we think this is a smart move forward.

To find out if Conficker has penetrated your network, simply log in to your account and select Stats on the left sidebar. From there choose Blocked Domains and filter “only domains blocked as malware.” This will generate a list of malware sites your network has attempted to connect with.

This is just the beginning, folks. We’ve got a year’s worth of new features we’re cranking hard on to make your network better performing and more secure. Stay tuned…

32 Comments | Filed in Domain Blocking, Accounts, Announcements, General

Block the bad guys with OpenDNS!

by David Ulevitch, Founder on May 13th, 2007

We’re launching a powerful new feature today. We are giving you the power to block specific websites. That means you can protect your computer, your house, your office and anything else that uses DNS from being able to service domains that you don’t want to load. Oh, and best of all: This service is totally free.

When customers started to ask for this feature we wondered who would want this. The geeks here in the office remarked that this kind of blocking would be trivial with a Linux server and some proxy/filtering software installed. Then it quickly dawned on us. (Eureka!) It’s not just mom and dad at home who have no easy way to just block an individual domain with any ease but it’s also network administrators at offices. Network administrators can now block problem domains for their entire office in a simple way without having to pay 1000’s of dollars in new hardware and time to achieve similar functionality. Does your ISP’s DNS server let you do this?

Blocking domains is really easy. Here’s how you do it:

  1. Sign in to your OpenDNS account and make sure you have a network configured.
  2. Go to the Networks tab in your account and click on the Settings icon () for your network.
  3. Click on the Blocked domains link and add a domain to be blocked.

You can delete or edit blocked domains on that same page. When you block a domain you block what is technically called a “zone.” This means it also blocks all sub-domains. Here’s an example. If you block craigslist.org then you’ll also be blocking la.craigslist.org (Craigslist Los Angeles) and sfbay.craigslist.org (Craigslist San Francisco), etc. If, instead, you just blocked newyork.craigslist.org then the rest of the Craigslist properties would load just fine.

When you try to visit a domain that is blocked in your network you’ll see a page that looks like this:

Since this is your network, we will show your logo on the blocked page, just as we do on the Guide pages. What? You haven’t uploaded your own logo yet? Go do it now, and go block some domains!

Let us know what you think!

28 Comments | Filed in Customization, Domain Blocking, Accounts, Preferences, Announcements, General

Find your stats, all in one place

by Aaron Best on May 2nd, 2007

We made a couple small changes to improve the way you view stats in your OpenDNS account.

1. The default stats view now shows all stats on a single page.
2. On the top of that page, you’ll see a link to a printer-friendly version.

More stats coming this summer

These are minor enhancements, but it gives me an opportunity to mention a larger project underway which will give you more granular statistics, more detailed charts, and more control over your data.

Ever wonder how many typos are corrected per day on your network? What kinds of DNS traffic you send to the Internet? The most-used shortcuts? You’ll be able to answer those questions very soon.

What other stats would you like to see? Post your ideas here.

8 Comments | Filed in Accounts, Stats, General

OpenDNS.com gets a makeover

by John Roberts on Apr 12th, 2007

This week, www.opendns.com got a makeover. It’s not drastic. Maybe you didn’t notice. But we’re doing three things differently now.

  1. The site changes subtly if you’re using OpenDNS already.
  2. The accounts system got a thorough review and upgrade.
  3. We streamlined navigation, words and choices throughout.

Reacting differently

In key places, you’ll get a different choice based on whether you are using OpenDNS or not.

Homepage before setting up OpenDNS

Homepage after setting up OpenDNS

Improving accounts usability

There were some things which just didn’t work perfectly, so we fixed them. We also asked several of you for feedback, and got some helpful ideas. Thanks! In the end, we re-created the entire section. Sign in and look around.

Here’s a list of the changes in Accounts:

  • New navigation throughout My Account and easier labeling for your networks.
  • Custom images and Public announcements (aka, branding) are now enabled for all networks, all accounts. Fun!
  • Upload a custom image in multiple formats and crop it in a nifty tool to the required size.
  • Upload a custom image once; choose it for multiple networks.
  • Upload up to 14 custom images per account; pick and choose per network.
  • Accounts now support global preferences.

We’ll do individual posts exploring many of these new capabilities. They deserve it.

When less is more

We re-thought our tabs. At Home and At Work are now simply Get Started, since everyone enjoys the core benefits of OpenDNS. We still recognize that network managers have extra considerations when thinking about DNS.

Separately, our users now tell you, in their own words, why OpenDNS works for them. You can join them!

Please let us know what you think of the changes, either commenting here, posting in our forums, or via email.

1 Comment | Filed in Customization, Accounts, Preferences, Announcements

Account-less preferences removed

by John Roberts on Apr 9th, 2007

As promised, account-less preferences were removed just now. I trust the three previous reminders did the trick, but if you have any concerns, please let us know. A free, secure account fully replaces the old preferences and opens up a lot more control and information to you. Get one now.

3 Comments | Filed in Accounts, Preferences, Support

Subscribe

RSS Feed

Get email updates:

Most Recent Posts

Search

OpenDNS Button

Use OpenDNS

Use this button on your site!

Archives

Categories