The short answer is that, in Chrome, our Guide shows up when people type in non-existant domains that look like domains (eirjeireirj.com).

But if you type in something that Chrome doesn’t recognize as a domain, like pure gibberish “dkfjeiorjeijrejkron,” then you’ll be taken to Google’s search results page, rather than our Guide.

So, basically, the Guide does still appear in certain instances, but not as frequently as with other web browsers.

Hope that helps clarify things

-Laura

That doesn’t sound good! I know the team here would love to learn more about what you are seeing. If you can reach out here — http://www.opendns.com/support/contact/– we can take a look!

-Laura

Immediately below Welcome line is heading “Getting started with OpenDNS” and two sentences of text.

Next the blog section,
and the “Share” and “Success” sections;
all containing text and visble links.

I was wondering how and what ads it prevents you from showing, since I would like to continue using Chromium, but I can’t pay for OpenDNS Deluxe.

Is it referring to the ones on the page that comes up when you try to visit a non-existent domain? If so, that page still comes up (unless you type some odd tld, like .cmo), and the ads on it are still visible.

Maybe since the username is an email now there wasn’t enough room for it. Anyway, having a dynamic IP I looked for this information frequently.

Other than that keep up the good work! I continue to spread the word about this awesome service.

Thanks,
Charles

If you use Deluxe or Enterprise, you would have an organization tied to your account called ABCCompany with a bunch of different users and administrators of varying permission levels. You’d also have the tools to manage those users and what they can and can’t do and the ability to invite other users (of any email address) to be a part of that organization. And of course, you’d have an audit log showing who did what when.

Hope that helps!

Thanks for the feedback. While existing users can continue to login with the usernames they chose when they signed up for OpenDNS, new users never select a username during the sign-up process and login with their email address. To keep things consistent for everyone, we decided to display the email address of the accountholder in the Dashboard, and remove references to the username, even though you can still sign in with it.

As for the lost personal information, I’ll have our engineers look into it. Thanks for letting us know, and I apologize for the inconvenience.

Ravi

Thanks for your comments. This change is definitely supposed to make things easier – and not the other way around.

You can always change your email address under Email Settings, so I’m not sure I’m understanding your point about locking in email addresses.

We definitely want to help get to the bottom of your issue — and if there’s a bug or something that isn’t working as it should, we want to fix it!

You can always ask questions on the forum (forums.opendns.com) or write into Support (http://www.opendns.com/support/contact/)

Thanks!
-Laura