We’re always working to make OpenDNS even easier to use, and we’re happy to roll out some improvements today that make accessing all of the features and statistics you rely on even easier. Users logging in to their OpenDNS Dashboard today might notice a few cosmetic changes: we’ve added a new “Home” tab that neatly summarizes all the networks you’ve added to your OpenDNS account and serves as a launching pad for making settings changes or viewing statistics for those networks quickly.
All of the features and settings you’ve come to expect from OpenDNS are still there, and they’re all in the same places you used to access them. We’ve just added a new homepage that makes accessing those parts of the Dashboard a little bit faster.
We’ve rolled out one other change to our community pages today as well. When you visit our blog, forums, IdeaBank, or other community pages for the first time, you’ll be prompted via a pop-up window to choose a display name, if you haven’t made that choice already in the My Account tab of your Dashboard. This change allows users who signed up for OpenDNS with their email address as their username to keep their email address private while interacting with the OpenDNS community. Here’s what it will look like when you are prompted to pick a display name:
If you haven’t yet, login to your OpenDNS Dashboard and check out the facelift. Let us know what you think in the comments.
David Ulevitch, Founder/CEO
It looks great! Awesome work everyone!
posted on July 15th, 2010 at 8:40 am
Brian
It sucks! No you don’t let create a common
user name for an entire company account
like “ABCCompany” but you force me to
use some individual’s e-mail address as
the basis of the company account.
posted on July 15th, 2010 at 1:22 pm
Brian
Here’s another way to look at it; I used to be able to create an account with a “username” of “ABCCompany”. I could then setup the primary e-mail address to be whatever valid address I needed it to be.
But now you force me to set the account up as “JDoe@ABCCompany”, and you do not allow me to change the primary e-mail address on the account.
What am I supposed to do when JDoe leaves the company?
I can setup another account, but now you balk at assigning the external static IP address to the new account because it is tied to the old account, which is now locked in as “JDoe@ABCCompany.com”.
Please get this fixed ASAP!
posted on July 15th, 2010 at 4:10 pm
Laura Oppenheimer
Hi Brian,
Thanks for your comments. This change is definitely supposed to make things easier – and not the other way around.
You can always change your email address under Email Settings, so I’m not sure I’m understanding your point about locking in email addresses.
We definitely want to help get to the bottom of your issue — and if there’s a bug or something that isn’t working as it should, we want to fix it!
You can always ask questions on the forum (forums.opendns.com) or write into Support (http://www.opendns.com/support/contact/)
Thanks!
-Laura
posted on July 16th, 2010 at 10:43 am
John O'Keefe
It seems that the change wiped out my username, which was not my email address. Now when I login it shows my email address as the login name, not my old username. My username still works as my login credential though. Was this intentional? Also, all my personal information was gone and I had to reenter it.
posted on July 18th, 2010 at 2:22 pm
Ravi Dehar
Hi John,
Thanks for the feedback. While existing users can continue to login with the usernames they chose when they signed up for OpenDNS, new users never select a username during the sign-up process and login with their email address. To keep things consistent for everyone, we decided to display the email address of the accountholder in the Dashboard, and remove references to the username, even though you can still sign in with it.
As for the lost personal information, I’ll have our engineers look into it. Thanks for letting us know, and I apologize for the inconvenience.
Ravi
posted on July 19th, 2010 at 4:53 pm
David Ulevitch, Founder/CEO
@Brian — You complaint only makes sense when talking about our free service. While we’re happy to have that used anywhere, even in big companies, the Dashboard for OpenDNS Basic is designed to be used by one person, not an entire organization.
If you use Deluxe or Enterprise, you would have an organization tied to your account called ABCCompany with a bunch of different users and administrators of varying permission levels. You’d also have the tools to manage those users and what they can and can’t do and the ability to invite other users (of any email address) to be a part of that organization. And of course, you’d have an audit log showing who did what when.
Hope that helps!
posted on July 19th, 2010 at 6:02 pm
Charles
Overall I like the new look. However, the one thing that irks me is having to click an image to see my IP address. Since this revolves around IP addresses it made sense to see it displayed near the user name.
Maybe since the username is an email now there wasn’t enough room for it. Anyway, having a dynamic IP I looked for this information frequently.
Other than that keep up the good work! I continue to spread the word about this awesome service.
Thanks,
Charles
posted on July 20th, 2010 at 6:54 pm
Ben
Hi, I noticed a new notification when I came to the site, “You’re using Google Chrome. We like it too, but it prevents us from showing some of the ads that help us offset the cost of providing OpenDNS Basic.”
I was wondering how and what ads it prevents you from showing, since I would like to continue using Chromium, but I can’t pay for OpenDNS Deluxe.
Is it referring to the ones on the page that comes up when you try to visit a non-existent domain? If so, that page still comes up (unless you type some odd tld, like .cmo), and the ads on it are still visible.
posted on July 28th, 2010 at 6:02 pm
yuzr
My dashboard looks nothing like that.
It is blank above the Welcome line.
When I use keyboard tab key, I see in browser status bar that my dashboard contains invisible links that are links shown in the dashboard picture at top of this article.
Immediately below Welcome line is heading “Getting started with OpenDNS” and two sentences of text.
Next the blog section,
and the “Share” and “Success” sections;
all containing text and visble links.
posted on July 28th, 2010 at 6:41 pm
Laura Oppenheimer
Hi Yuzr,
That doesn’t sound good! I know the team here would love to learn more about what you are seeing. If you can reach out here — http://www.opendns.com/support/contact/– we can take a look!
-Laura
posted on July 29th, 2010 at 9:55 am
Shiksha Dhar
It should not be discontinued.
posted on July 30th, 2010 at 9:10 am
Laura Oppenheimer
Hi Ben,
The short answer is that, in Chrome, our Guide shows up when people type in non-existant domains that look like domains (eirjeireirj.com).
But if you type in something that Chrome doesn’t recognize as a domain, like pure gibberish “dkfjeiorjeijrejkron,” then you’ll be taken to Google’s search results page, rather than our Guide.
So, basically, the Guide does still appear in certain instances, but not as frequently as with other web browsers.
Hope that helps clarify things
-Laura
posted on August 2nd, 2010 at 2:24 pm