News & Notes from the OpenDNS team

DNS outages are not Comcastic

by Allison Rhodes on Jun 11th, 2007

BroadbandReports.com tells us Comcast’s DNS servers had a rough weekend. According to reports from Comcast customers, instead of being able to surf freely they were confronted with this page when they attempted to visit any Web site:

It’s not clear if the problem continues today, but one thing is certain: OpenDNS fixed the problem.

Welcome to OpenDNS, Comcast customers! :)

18 Responses

  1. Alex Rodriguez

    As a Comcast and OpenDNS user who never noticed the problem I am thankful for OpenDNS! Only have Comcast because of the higher speed and I dislike them less than BellSouth (now AT&T), the lesser of two evils theory.

  2. Marvin Conn

    I can say that the LAST time Comcast had a problem I found OpenDNS. This time, I didn’t even notice. Thank you OpenDNS!

  3. Adam

    wow, that looks scary…..all that fine print, just to connect to the INTERNET? And wtf do they need your zip code for, when you are a subscriber? And even then….IP2Location?….lol.

  4. Son

    Same like a previous poster, too many DNS issues with Comcast led me to OpenDNS and I keep recommend it to other people. Don’t commercialize it too much though!

  5. Furtive

    I had that problem. That site would load no matter what URL I typed. It led to a phishing site that wanted you to submit a form with all of your information in order to connect to a live chat to talk with a ‘customer service’ individual. A friend gave me the OpenDNS IP’s and that immediatly fixed my internets. Thanks so much!

  6. waytoomuchcoffee

    Another Comcast person who discovered this service. Thanks! And btw furtive it was not a phishing site. It was Comcast’s regular provisioning site, as verified by a dns lookup, and signed by RSA. Don’t worry, faceless hackers are not out to steal your secret zip code.

  7. Calabshkid

    I have suffered through other DNS outages by Comcast but I never knew there was a problem because I’ve been using Open DNS. I was totally connected with absolutely no problems. Great job, Open DNS!

  8. coolbho

    I was using OpenDNS before I switched to Comcast, so this didn’t bother me.

  9. Almost, Not Yet - OpenDNS

    […] I read this blog post on the OpenDNS website last night.  Tomorrow (June 19) my Time Warner is suppose to become Comcast […]

  10. sf

    Wow, another Comcast customer here… didn’t even notice… Thanks OpenDNS. :)

  11. compneo

    Comcast customer and OpenDNS user here……never noticed any problems….thanks

  12. Drhart4000

    I don’t have comcast, but my ISP did that a little wile back as well. Now i wont ave to deal with that again.

    Thank you OpenDNS

    Wayne,

  13. morrison

    does open dns work with online games?

  14. Matt Gulden

    I’ve had Comcast DNS problems, too, but since I started using OpenDNS months ago, I’ve had no DNS problems whatsoever! Bravo!

  15. cris

    wow, just in time! i didnt even know

  16. Ilgaz

    morrison: It should work, it is a DNS server. If game’s DNS reports problems, you also have chance to use CacheCheck to fix DNS automatically which your ISP doesn’t offer.

  17. ECJB

    I’m a ComCrash customer as well, and have been for at least several years. I’ve had DNS issues with Comcast, like they wouldn’t resolve my personal website domain, so I couldn’t get or send my email. It’s been a total PIA. Thanks to OpenDNS, these issues have been resolved.

    Now if I could only enter the DNS into my router/cable modem… (LinkSys WCG200 v. 2) The only way for that to happen I think is to have a static IP, which I don’t. That’s why I have dyndns.org (ecjb.dyndns.org) to point back to my computer(s).

    - Eric.

  18. pentapenguin

    I have Comcast as well and have had problems with their slow and poor DNS service. Since switching to OpenDNS I’ve had no problems whatsoever! OpenDNS is THE BEST!!!! :D

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