Please read our post about Google and Dell and then ask the really technical questions here. This way we don’t have to annoy our regular users with the technical details of how we’re doing our URL redirections.
I’ll do my best to always keep this blog post updated with the answers to your questions. Your questions can be about our architecture, our reasons, or anything else you feel like asking in regards to this issue.




OpenDNS Blog » Google turns the page… in a bad way.
[…] to talk about it. To keep this post from getting unwieldy I’ve made a page where you can ask all the technical questions you want. I’ll read the comments and update that page with answers as they come […]
posted on May 22nd, 2007 at 6:13 pm
Adam
This is why pinging some websites will point to opendns, as pointed out on the forums I’m guessing? hehe.
Haven’t noticed any problem with it at all, nor with “secure” sites (I’ve setup a couple shortcuts for my parents that point to secure pages). They love it
posted on May 22nd, 2007 at 8:41 pm
David Ulevitch
Adam: Yes, if you’re pinging www.google.com. Pinging google.com will work normally.
posted on May 22nd, 2007 at 9:05 pm
alice
how do i delete these toolbars like zwinky and smiley central etc. off my computer!!
posted on May 23rd, 2007 at 6:49 am
Shaun
Alice,
Specifically, a good resource for removing the smiley central toolbar can be found at http://www.pchell.com/support/smileycentral.shtml
Generically, ad-aware may be able to help you with your other toolbar or spyware mayhem. You can find the free version at http://www.lavasoftusa.com/products/ad-aware_se_personal.php
Cheers,
Shaun
posted on May 23rd, 2007 at 7:51 am
Mahmoud
Can you add an option to disable this feature just like other features?
posted on May 23rd, 2007 at 10:28 am
Jason
I’d like to know if anyone knows how to remove this Google “Browser Address Redirector Error” silently. I’d like to add the removal algorithm to to my program (The PC Decrapifier) Any help would be appreciated. You can use the “Contact Us” link on my website to get ahold of me. Thanks.
posted on May 23rd, 2007 at 5:51 pm
Perry
I’d second an option to turn off just this feature.
posted on May 24th, 2007 at 2:21 pm
themak
I’d third this option; personally I say it’s only needed for these Dells- how about turning it off automatically for users that have reached the guide.opendns page without the google redirection.
posted on May 28th, 2007 at 9:36 am
Steven Underwood
I have a new Dell Latitude D620 with Vista and had to remove a program called URL Assistant from the default install to remove this “feature”.
posted on May 30th, 2007 at 9:16 am
Adam
@Steven: Could you get in touch with Jason (at PcDecrapifier), or me (so I can contact Jason myself, if you wish) regarding the uninstall of this service, if you remember any “details”? I know my eMachines had a similar “feature” installed, but I cant remember where the files were stored, but it was easily uninstalled from the control panel > Programs and Features area of Vista
posted on May 31st, 2007 at 7:45 am
euan
Hi, Guys
I have two computers - one a XPS720 Dell and the other a clone. The Dell has (oh-my-gosh) vista “ultimate” and when I typed in the youtube address it immediately classed it as a blocked site! this was the first time I even knew I has opendns on the computer. So, is this you guys, or Dell, or what? Then today at work (clone with XP Pro) I went onto Youtube okay, but after spending about 10-odd minutes there it suddenly came up with the same warning and kicked me out. Both computers are ‘direct to net’ - no servers in the middle. Any ideas???
posted on May 14th, 2008 at 9:20 pm