Lycos and Hotwired experiencing DNS problems

by John Roberts on Jan 2nd, 2007

An hour ago, one of our customers asked why they couldn’t get to Lycos.com to check their email. I checked www.lycos.com, lycos.com, and hotwired.com with OpenDNS CacheCheck, and confirmed that the nameservers at Lycos are timing out. I double-checked with a third-party site, DNSstuff: same results.

All five nameservers are timing out, right now:
ns1.hotwired.com
ns2.hotwired.com
ns3.hotwired.com
ns4.hotwired.com
ns5.hotwired.com

I’m pointing this glitch out as a proactive customer support measure for OpenDNS users. I expect this will be fixed rapidly, but it’s been 60 minutes already.

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5 Responses

1. Justin

   I don’t know about you but it seems pretty foolish to host all your DNS servers in one network:

   ns1.hotwired.com 209.202.239.15
   ns2.hotwired.com 209.202.239.16
   ns3.hotwired.com 209.202.239.26
   ns4.hotwired.com 209.202.239.26
   ns5.hotwired.com 209.202.239.26

   Probably not the best idea

   How are they able to have three non-unique name servers? ns3, ns4, and ns5?

   Peace,
   - Justin

   posted on January 2nd, 2007 at 11:43 am

2. Eric

   I wouldn’t count on it being fixed soon. It’s been down nearly all morning EST. I’ve been searching for sites for coverage, and haven’t been able to blog about it since they provide my DNS.

   posted on January 2nd, 2007 at 12:04 pm

3. Den

   liveleak.com = ok
   http://www.liveleak.com = no go

   Videos not showing either.

   posted on January 2nd, 2007 at 12:43 pm

4. Justin

   Here are a couple news items about the outage:

   Lycos back online after outage
   http://news.com.com/Lycos+suffers+outage/2100-1038_3-6146635.html

   SAVVIS outage knocks Lycos offline
   http://www.itworld.com/Net/2607/070102savvisoutage/

   posted on January 2nd, 2007 at 1:18 pm

5. Andre CostaeSilva

   It was a big nuisance, since you cannot reach either their home page for webmail or their POP and SMTP services. I am still experiencing problems with the POP and SMTP services from my office, where we do not use openDNS.

   So far I have got no acknowledgement from Lycos that they had the problem. One of the answers I got was showing me how to configure my mail client (!) and the other suggested that people who were writing me could be in their black list (!!)

   posted on January 10th, 2007 at 8:18 am

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