Comments on: HughesNet satellite broadband customers cannot use OpenDNS at this time http://blog.opendns.com/2006/10/18/hughesnet-satellite-broadband-customers-cannot-use-opendns-at-this-time/ Making the Internet safer and faster Sun, 21 Mar 2010 05:36:34 +0000 http://wordpress.org/?v=2.2.2 By: Charles http://blog.opendns.com/2006/10/18/hughesnet-satellite-broadband-customers-cannot-use-opendns-at-this-time/#comment-323570 Charles Sun, 23 Aug 2009 23:51:57 +0000 http://blog.opendns.com/2006/10/18/hughesnet-satellite-broadband-customers-cannot-use-opendns-at-this-time/#comment-323570 well I guess I'm not the only one to have trouble with Hughes net. So glad to see its not just me. I would be glad to join the suit if there is one..... well I guess I’m not the only one to have trouble with Hughes net. So glad to see its not just me. I would be glad to join the suit if there is one…..

]]> By: Joyce http://blog.opendns.com/2006/10/18/hughesnet-satellite-broadband-customers-cannot-use-opendns-at-this-time/#comment-321824 Joyce Sat, 01 Aug 2009 23:05:10 +0000 http://blog.opendns.com/2006/10/18/hughesnet-satellite-broadband-customers-cannot-use-opendns-at-this-time/#comment-321824 I sure wish I would have read these comments two months ago. Hughesnet service is useless! I wanted to upgrade my dialup to a provider that could be used for business. The first month nothing worked correctly. I thought....we'll work this through. What a mistake that was trusting a company like Hughesnet. After 2 months of dozens of calls to "tech" support based in India...no ping...no secure website availability...etc. etc. (oh, ya, I do have email), I have lost ALL CONFIDENCE in the company. They cannot provide the service they advertise! What a shameless scam. I just decided to cut them loose. Will be over $600 for 2 months of irritation. It's like buying a car that doesn't turn left, blinkers work on Tuesday and Thursday...I know you get the point. Buyer beware! Good learning experience the hard way. I sure wish I would have read these comments two months ago. Hughesnet service is useless! I wanted to upgrade my dialup to a provider that could be used for business. The first month nothing worked correctly. I thought….we’ll work this through. What a mistake that was trusting a company like Hughesnet. After 2 months of dozens of calls to “tech” support based in India…no ping…no secure website availability…etc. etc. (oh, ya, I do have email), I have lost ALL CONFIDENCE in the company. They cannot provide the service they advertise! What a shameless scam. I just decided to cut them loose. Will be over $600 for 2 months of irritation. It’s like buying a car that doesn’t turn left, blinkers work on Tuesday and Thursday…I know you get the point. Buyer beware! Good learning experience the hard way.

]]> By: Rodd Palon http://blog.opendns.com/2006/10/18/hughesnet-satellite-broadband-customers-cannot-use-opendns-at-this-time/#comment-310567 Rodd Palon Thu, 07 May 2009 03:18:29 +0000 http://blog.opendns.com/2006/10/18/hughesnet-satellite-broadband-customers-cannot-use-opendns-at-this-time/#comment-310567 Well, we finally filed the law suit. Received immediate attention - they agreed to all of my requests and had a tech out within a week replacing the old system with a newer and better one. System works well now. Why couldn't their customer service take care of things the front end of a problem? Gotta say that I am happy with their service at this point. Well, we finally filed the law suit. Received immediate attention - they agreed to all of my requests and had a tech out within a week replacing the old system with a newer and better one. System works well now. Why couldn’t their customer service take care of things the front end of a problem? Gotta say that I am happy with their service at this point.

]]> By: koni http://blog.opendns.com/2006/10/18/hughesnet-satellite-broadband-customers-cannot-use-opendns-at-this-time/#comment-310132 koni Sun, 03 May 2009 19:46:52 +0000 http://blog.opendns.com/2006/10/18/hughesnet-satellite-broadband-customers-cannot-use-opendns-at-this-time/#comment-310132 Not sure if this thread is still alive. I am looking to see if anyone has had success using open DNS on a Hughes net account and if so if they can explain to me how. We have a cafe off the map and offer free wifi to folks who visit. Though i agree hughes net is far from perfect it is better than nothing. What I want to do is use Open DNS for its filtering properties so that I can block video sites, etc that affect our download limit and only let folks do email, etc. Any suggestions would be greatly appreciated. Not sure if this thread is still alive. I am looking to see if anyone has had success using open DNS on a Hughes net account and if so if they can explain to me how. We have a cafe off the map and offer free wifi to folks who visit. Though i agree hughes net is far from perfect it is better than nothing. What I want to do is use Open DNS for its filtering properties so that I can block video sites, etc that affect our download limit and only let folks do email, etc. Any suggestions would be greatly appreciated.

]]> By: Thomas Kersten http://blog.opendns.com/2006/10/18/hughesnet-satellite-broadband-customers-cannot-use-opendns-at-this-time/#comment-295398 Thomas Kersten Sun, 01 Mar 2009 22:29:00 +0000 http://blog.opendns.com/2006/10/18/hughesnet-satellite-broadband-customers-cannot-use-opendns-at-this-time/#comment-295398 Like a majority of the people that use hughenot, or is that hughesnet, the only other option that I had was dialup. I had a problem with the system the other day and called the tech support and they informed me that it would cost $99 for a repairman to come to my house to fix it. I blew a gasket! They do not even know what the problem is and they already know the charge? I called the local radio shack and found a man that could come out and fix the problem for $25. It is my opinion that hughesnot is out to gouge for all they are worth. Like a majority of the people that use hughenot, or is that hughesnet, the only other option that I had was dialup.
I had a problem with the system the other day and called the tech support and they informed me that it would cost $99 for a repairman to come to my house to fix it.
I blew a gasket! They do not even know what the problem is and they already know the charge?
I called the local radio shack and found a man that could come out and fix the problem for $25.
It is my opinion that hughesnot is out to gouge for all they are worth.

]]> By: HUGHES NET IS THE BOMB http://blog.opendns.com/2006/10/18/hughesnet-satellite-broadband-customers-cannot-use-opendns-at-this-time/#comment-283974 HUGHES NET IS THE BOMB Mon, 19 Jan 2009 08:47:34 +0000 http://blog.opendns.com/2006/10/18/hughesnet-satellite-broadband-customers-cannot-use-opendns-at-this-time/#comment-283974 p.s. what service pack do u have (ex. home, pro, ect.) p.s. what service pack do u have (ex. home, pro, ect.)

]]> By: HUGHES NET IS THE BOMB http://blog.opendns.com/2006/10/18/hughesnet-satellite-broadband-customers-cannot-use-opendns-at-this-time/#comment-283973 HUGHES NET IS THE BOMB Mon, 19 Jan 2009 08:33:16 +0000 http://blog.opendns.com/2006/10/18/hughesnet-satellite-broadband-customers-cannot-use-opendns-at-this-time/#comment-283973 Dear Thomas Kirsten, You can actually make an email account other than Hughes Net because Hughes net has nothing to do with your actual internet just where u get it from. It isnt controling ur Internet Explorer or Firefox or Safari it is simply ur connection. And I cant imagine why you would be using the internet so much at work as you would use a simple writing doc thing such as word. If u have a reason please post it. Dear Thomas Kirsten,
You can actually make an email account other than Hughes Net because Hughes net has nothing to do with your actual internet just where u get it from. It isnt controling ur Internet Explorer or Firefox or Safari it is simply ur connection. And I cant imagine why you would be using the internet so much at work as you would use a simple writing doc thing such as word. If u have a reason please post it.

]]> By: HUGHES NET IS THE BOMB http://blog.opendns.com/2006/10/18/hughesnet-satellite-broadband-customers-cannot-use-opendns-at-this-time/#comment-283972 HUGHES NET IS THE BOMB Mon, 19 Jan 2009 08:27:41 +0000 http://blog.opendns.com/2006/10/18/hughesnet-satellite-broadband-customers-cannot-use-opendns-at-this-time/#comment-283972 ps.and anyone who has a problem with hughes net just post it here and ill try 2 help ps.and anyone who has a problem with hughes net just post it here and ill try 2 help

]]> By: Kerry http://blog.opendns.com/2006/10/18/hughesnet-satellite-broadband-customers-cannot-use-opendns-at-this-time/#comment-281585 Kerry Sat, 10 Jan 2009 18:46:19 +0000 http://blog.opendns.com/2006/10/18/hughesnet-satellite-broadband-customers-cannot-use-opendns-at-this-time/#comment-281585 While I agree with many of the frustrations expressed, I still far prefer my Hughesnet Professional service over dial up. (my only other option). I did upgrade from the home service (200M daily download limit) to the Professional service (400M daily download limit) and am only dinged by the FAP (which I was fully aware of at time of purchase occassionaly since I don't use VOIP, or attempt to download full lenght movies etc. But for the work I do, it's usually adequate. I've had some good local (independent) installers and am on the HNS7000S modem. I've had to have my transmitter replaced (on the dish) twice now, and this most recent time, the tech was able to deterimine more quickly than usual that a dispatch was needed and I didn't need to force them to second level support to reach that conclusion. My personal experience with tech support has been better with Hughes than with Direcway. Actually there is a radio based internet service available out here, but my wife doesn't want a 30 ft. antenna on top of our house to be able to get line of site to their tower! I'm hoping that with all the wireless spectrum being freed up by the move to digital TV , that they'll be some great new wireless services out there soon. I think it was AT&T that paid billions for some for of the frequencies being freed up. This is my first attempt to use OPEN DNS so am disappointed that satellite service may prevent it's use, but will give it a try anyway. While I agree with many of the frustrations expressed, I still far prefer my Hughesnet Professional service over dial up. (my only other option). I did upgrade from the home service (200M daily download limit) to the Professional service (400M daily download limit) and am only dinged by the FAP (which I was fully aware of at time of purchase occassionaly since I don’t use VOIP, or attempt to download full lenght movies etc. But for the work I do, it’s usually adequate. I’ve had some good local (independent) installers and am on the HNS7000S modem. I’ve had to have my transmitter replaced (on the dish) twice now, and this most recent time, the tech was able to deterimine more quickly than usual that a dispatch was needed and I didn’t need to force them to second level support to reach that conclusion. My personal experience with tech support has been better with Hughes than with Direcway. Actually there is a radio based internet service available out here, but my wife doesn’t want a 30 ft. antenna on top of our house to be able to get line of site to their tower!

I’m hoping that with all the wireless spectrum being freed up by the move to digital TV , that they’ll be some great new wireless services out there soon. I think it was AT&T that paid billions for some for of the frequencies being freed up.

This is my first attempt to use OPEN DNS so am disappointed that satellite service may prevent it’s use, but will give it a try anyway.

]]> By: Thomas Kersten http://blog.opendns.com/2006/10/18/hughesnet-satellite-broadband-customers-cannot-use-opendns-at-this-time/#comment-279239 Thomas Kersten Sun, 04 Jan 2009 16:38:01 +0000 http://blog.opendns.com/2006/10/18/hughesnet-satellite-broadband-customers-cannot-use-opendns-at-this-time/#comment-279239 I made the major mistake of signing up for Hughesnet when the only choice that I had at the time was dial-up. REGRETTABLY, I still have 12 months on my contract but believe me if I could get out of it I would go back to dialup before I would use Hughesnet again. I am trying to run a business with the use of hughesnet and immediatly I found out that I could not configure Outlook express to take my business e-mails, instead having to use hughes net mail. Also heaven forbid that you need to use the computer for extended peroids of time for business as they have useage rules and the longer that you use it the slower it is. I would not recommend Hughesnet to anyone in any form. I made the major mistake of signing up for Hughesnet when the only choice that I had at the time was dial-up.
REGRETTABLY, I still have 12 months on my contract but believe me if I could get out of it I would go back to dialup before I would use Hughesnet again.
I am trying to run a business with the use of hughesnet and immediatly I found out that I could not configure Outlook express to take my business e-mails, instead having to use hughes net mail.
Also heaven forbid that you need to use the computer for extended peroids of time for business as they have useage rules and the longer that you use it the slower it is.
I would not recommend Hughesnet to anyone in any form.

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