News & Notes from the OpenDNS team

London servers coming soon. Still.

by John Roberts on Aug 28th, 2006

As of Dec 31, 2006, London is online.

On our network map, we show our four current network nodes in the United States, and provide insight into our future locations. The map, dated July 7, is still accurate as I type this.

OpenDNS colocation hardware set-up, thumbnail, linking to larger image

For colocation geeks, see what’s in London. Note: this picture was actually taken in one of our other locations, but equipment and configuration are identical. All excess fiber you see hanging was properly patched as soon as the install was completed.

The first location online from our “Coming soon” contingent will be London, England. Our hardware is racked and powered in the London facility. But we’ve been held up by bandwidth discussions, as we have some specific network requirements that complicate the matter beyond just the cost of connectivity.

The delay is frustrating to us, too. My apologies to the several folks who have inquired and been told (by me personally, or by my colleagues) that London would be online by this time. I’m not going to promise a new date right now, but we’re working on this, and will announce more details on our blog as we have them. Once the London location is online, we’ll focus more attention on our next locations.

Fortunately, many customers are finding that OpenDNS is faster for them in the UK already, despite any network latency. That’s proof positive that DNS speed is the combination of two factors: network latency and software speed/cache size. Even when we’re “farther” away on the network, OpenDNS often delivers results back to the end user faster. We want to accelerate the experience again, by removing the network latency concern — which is the whole point of London.

Is it only me, or does this post beg for The Clash’s London Calling? Or is that just too much of a cliché?

29 Responses

  1. Eric

    Any ETA on Chicago?

  2. Joachim

    You’re doing a great job for me in Germany.
    Your DNS-Service is very reliable and faster than many other servers here in Germany. I really hope for an additional improvement from the London Server when it’s up and running. What about a server located in Germany? :-)
    Joachim

  3. John Roberts

    Eric, none yet. Once London is online, we’ll give more color about what’s next.

  4. Brad Freeman

    Also working great here in the “middle of nowhere” Sweden. When London is online I’ll switch to their DNS servers, test the latency, and send you the results if you’d like. Great service OpenDNS!

  5. John Roberts

    Brad, we’d love before-and-after real world comparisons. Send them via http://www.opendns.com/contact or post them on a blog and send us the link. Cheers.

  6. Justy

    Your servers working great here in Turkey! Fast, reliable and clever ;)
    Looking forward to London server, yay! Gonna be faster =)

  7. Paulo

    In Brazil the latency with the servers of OpenDNS is on average of 225ms.
    (test in September 9th, 2006)

  8. MaFt

    just been reading through the site etc. sounds impressive! will be changing my router settings tonight. so, when the uk one comes ‘online’ will i have to change the dns settings?

    MaFt

  9. John Roberts

    MaFt (and anyone else): the same DNS settings apply world-wide. Through a technology called anycast, we route your requests to the closest servers.

  10. William

    Any plan in China, behind the “Great Wall”. :)

  11. Azaroth

    Right now, I test a well known and loaded web server located in UK ping response, it is like 40% faster than openDNS ping response with current (USA only) configuration.

    The UK server may help whole Europe.

    BTW as I said in another comment, I already get better results for DNS queries and multi-IM clients such as Fire.app (OS X) logging on 3-4 networks faster.

  12. John Roberts

    Azaroth, we do expect the UK servers (more than one ;-) to help all of Europe see speedier responses. Interestingly, it will also improve response for folks in the United States, as our East Coast locations see their load reduced.

    Appreciate your patience, and sorry to need it. :-(

  13. Steven

    Any plan for Singapore…..as most connection in this region has good connection to Singapore.

  14. Codehead

    You guys rock! I’ve switched my DNS over to you as my ISP doesn’t seem to understand that DNS should be 27/4/365.

    Keep it up. I’m looking forward to the London launch.

  15. Canis

    Does what it says on the tin! Latency dropped & accuracy improved. Roll on the London service.

  16. Alan

    Hi,

    Seems to be excellent - just wondering what the issues with London where and if I could help?

  17. Ed Cooper

    Come on guys sign the sodding bandwidth contract, I know it costs a few pence more a gigabyte over here. I want to get these bngs

  18. wchildress

    Instead of forking out the cost and management for multiple datacenters have you considered using services that already have geographically diversed locations such as Netli? The time to deploy would be greatly shortened.

  19. John Roberts

    Our network requirements are pretty important, and our network configuration is a key part of our service, so we’ve had to jump through extra hoops in that regard. Maybe we can tell the whole ugly story sometime. ;-)

    We are getting closer, believe it or not.

  20. Andreas

    Hi John,
    what about locating a server in Frankfurt/Germany?

    Greetings

  21. Aashish

    John,
    Can we expect the London servers to be online anytime in 2006?

  22. John Roberts

    Yes. I’d like to give all European users of OpenDNS a Christmas present, whether they celebrate the holiday or not. Stay tuned.

  23. Scoobs

    Great looking forward to using the UK DNS.

  24. Phasechange

    Any news on the London DNS? I ain’t migrating until it’s available!

  25. Aashish

    Phasechange,
    We are all hoping to get the London servers soon, it’s just 5 days to Christmas now

  26. Patrick

    Me, My Family and our users would love to see this christmas present. Any official updates on this ?

    Using OpenDNS since they started, but a local (read: European) server would be most welcomed.

  27. PhilB

    A little birdie tells me the pieces are nearly all in place now.. lots of work has been going into getting this working before the year is out! :)

  28. Scoobs

    Any more news or a date ?

  29. David Ulevitch

    Scoobs,

    What’s a ping tell you? :-)

    We’re online in London.

    -david

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