The OpenDNS Blog

Security and Internet News

Team OpenDNS Talks Turkey: What We're Thankful for This Year

2014 has been flying by — it’s hard to believe, but Thanksgiving is already upon us! We have much to be grateful for this year: the amazing support of our users, customers, and partners, the incredibly innovative work from our…

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Getting to Know Our Customers — Observations From the Road

For the past few weeks, much of my time has been spent working (securely!) from airports, hotels, and customers’ conference rooms across the country. Despite a few customary travel challenges, my weeks spent on the road have…

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Avoid Scams While Shopping Online This Holiday Season

It’s almost the most wonderful time of the year! Most people might consider that the December holiday season but for me it’s definitely Black Friday and Cyber Monday. Gone are the days of pitching a tent outside of Best Buy at…

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OpenDNS Gives Back

Here at OpenDNS, our core mission has always been to make the world a better place—mostly by helping people everywhere connect to the Internet with confidence. But why stop there? In San Francisco, our beautiful home city, there…

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Announcing Centralized Settings: A New Feature of Umbrella for MSPs

It’s no secret that standardization is a core principle of a successful Managed Service Provider (MSP) business — it’s especially critical for security. In meeting with our partners, I’ve seen many approaches to this…

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Happy Halloween from OpenDNS!

It’s Halloween, and that means three things: candy, costumes, and craziness. If you’re looking for a last-minute get-up, why not go with what’s in the news? It’s too soon for any health-crisis-related costumes, so let’s…

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5 Tips to Help IT Admins Protect Their Users during National Cyber Security Month

As you may have heard, October is National Cyber Security Awareness Month. Vendors, security practitioners and regulatory agencies alike are producing a veritable treasure trove of infographics, ebooks and articles all detailing…

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Always Be Advancing: An Update from Customer Success

In my last/first blog post, I mentioned kicking off an initiative to start boosting the volume and quality of value-added communication with our customers. The customer success team has been working hard to see this vision…

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From an MSP Service Desk to Helping Other MSPs Secure Their Clients

At OpenDNS, we take our partnership with MSPs very seriously as we continue to build our MSP-focused team across account management, engineering and customer success. I joined OpenDNS as a technical resource to work directly with…

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Understanding Your Home Network and Keeping It Secure

Hi, I’m Dominic Bannister, customer support representative team lead here at OpenDNS. As you know, our service helps users connect with confidence on any device, anywhere, anytime. However, there’s more you can do to protect…

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